Privacy Policy

We collect information you provide directly to us, such as your name, business name, email address, and phone number when you request a demo, sign up for our Services, or contact us. We also collect call data, recordings, transcripts, and metadata generated through use of our AI voice agents.

We automatically collect limited usage data such as IP address, device information, browser type, and pages visited to operate and improve the Services.

• To provide, maintain, and improve the Services
• To respond to your inquiries and schedule demos
• To send service-related communications, including SMS and email
• To train and improve the performance of your custom AI agent
• To comply with legal obligations and prevent misuse

By providing your phone number and opting in, you agree to receive SMS messages from BrandLift AI regarding your inquiry, including appointment reminders and follow-up. Message and data rates may apply. You can reply STOP at any time to opt out of SMS messages or HELP for help. You can opt out of marketing emails by clicking the unsubscribe link in any message. We will continue to send transactional, service-related messages where necessary.

We do not sell your personal information. We share information only with service providers that help us operate the Services (e.g. hosting, telephony, CRM, calendar providers) under appropriate confidentiality and security obligations, or when required by law.

We retain personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Call recordings and transcripts are retained according to the configuration agreed with you and may be deleted earlier on request.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of certain communications. To exercise these rights, contact us at the address below.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your information using industry-standard practices.

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be communicated through the Services or by email.

Questions about this Privacy Policy or our data practices? Contact us at peter@brandliftai.io.